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    Please check our size guide for reference when purchasing any item

    You have the right to cancel your order within 14 working days. The 14 days start from when you receive the goods.

    Please note that items should be returned in the condition in which they were received in. Unused, unworn and unwashed, complete with their original packaging and tags. If you have purchased a product as a gift, please do not discard the product tags until you are sure the item does not need to be returned.

    Any items returned which do not comply with the return of goods policy, will be returned to the customer and will not be accepted for refund. This does not affect your statutory rights. This is in compliance with the relevant UK laws.

    GLOBALFITMERCH will NOT pay postage on products or parcels being returned to us. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

    Please allow up to 10 working days, from delivery date to us, for your return to be processed. Once the return has been processed, all refunds will be made only to the original card used for the purchase. The refund may take 7-10 working days to show in your account.

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

     

    RETURNS PROCEDURE

    Please email Support@globalfitmerch.com for any exchanges or returns with the following information.

    Your full name, address and postcode

    Your order reference number

    and the reason for the return or exchange.

    we will then supply you with further instructions

    For your safety it is recommended you use a 'signed for' delivery service, such as Royal Mail Recorded or Special Delivery, and ensure the package is adequately insured. We are not liable for any packages lost in the post.